Terms of service

Last updated: October 19, 2026

1. About us

This website, wellnestnova.com (the "Store"), is operated by MC CONSULT SERVICES LTD, a company registered in England and Wales, at 20 Wenlock Road, London N1 7GU, United Kingdom ("Wellnest Nova", "we", "us"). By visiting the Store or buying from us, you agree to these Terms of Service.

2. Our products

Our products are designed for comfort and relaxation. They are not medical devices and are not intended to diagnose, treat, cure or prevent any condition. If you are pregnant, have a medical condition, or are unsure whether a product is right for you, ask your doctor before use. Always follow the instructions in the user manual.

We try to show our products as accurately as possible. Colours and sizes may vary slightly from the images.

3. Orders and prices

All prices are shown in Canadian dollars. We may change prices at any time, but changes won't affect orders already confirmed. We may refuse or cancel an order, for example if a product is unavailable, if there is an obvious pricing error, or if we suspect fraud. If we cancel an order you have paid for, we'll refund you in full.

4. Payment

Payments are processed securely by our payment providers. We never see or store your full card details.

5. Shipping, returns and refunds

Shipping is covered by our Shipping Policy and returns by our Refund Policy, which form part of these Terms.

6. Use of the Store

You agree not to misuse the Store, including by attempting to break its security, copying its content without permission, or using it for any unlawful purpose. All content on the Store, including text, images and logos, belongs to Wellnest Nova or its licensors.

7. Liability

To the extent permitted by law, we are not liable for indirect or consequential losses arising from your use of the Store or our products, and our total liability for any order is limited to the amount you paid for it. Nothing in these Terms limits any rights you have under the consumer protection laws of your province.

8. Privacy

How we handle your personal information is explained in our Privacy Policy.

9. Changes

We may update these Terms from time to time. The version shown on the Store at the time of your order applies to that order.

10. Governing law

These Terms are governed by the laws of England and Wales, without affecting any mandatory consumer rights you have where you live.

11. Contact

Email: info@wellnestnova.com. Phone: +44 7460 361045. Address: 20 Wenlock Road, London N1 7GU, United Kingdom.